Returns
We are sorry but we don't accept returns.
Exchanges
Items purchased online at Belle Thing are not eligible for returns; however, exchanges are accepted if you have purchased your merchandise from Belle Things store. All merchandise returns must be in their original condition—unworn, unwashed, unaltered, and undamaged, with all tags attached and intact.
If the exchange value is greater than the original price paid, the customer will pay the difference. If the exchange value is less than the original price paid, the customer will receive the difference in a store credit. Once any tag has been removed, an item cannot be returned.
Items not eligible for exchanges:
Special Order Items—if your order is delayed beyond the original expected delivery date, you may cancel your special order
Personalized and dyed items
Perishables, swimsuits, and personal care items
Final sale items
Items with any tags removed
Exchange Processing
You can exchange an item within 7 days of the original purchase price.
Defective, Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, we'd like to make it right. Tell us about the issue by calling 1-678-907-5047 within 7 days of receiving the shipment. When you send back the item, include a note of explanation in the return box.
Replacing an item
We'll do our best to replace defective, damaged, or incorrect items. If we cannot send a replacement, you'll be refunded the purchase price plus shipping and handling fees.
Online Changes & Cancellations
We start processing orders as soon as they're placed and are unable to change or cancel orders once confirmed. This includes changes to products, payment method, shipping address, and shipping method.